TERMS & CONDITIONS


 

This Privacy Policy governs the manner in which DUALFORCES LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the  website ("Site"). This privacy policy applies to the Site and all products and services offered by DUALFORCES LLC.

 
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
 
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
 
Web browser cookies 
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
 
How we use collected information
DUALFORCES LLC collects and uses Users personal information for the following purposes:
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails 
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
 
 
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Changes to this privacy policy 
DUALFORCES LLC has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
 
Contacting us 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

DUALFORCES LLC
shop@dualforces.com

 

 

SMS / Text Messaging Terms of Service

DUALFORCES LLC ("Company," "we," "us," or "our") offers an SMS/text messaging program to provide customers with order updates, promotional offers, and other relevant communications.

Program Description

By opting in to our SMS program, you agree to receive recurring automated promotional and transactional text messages (e.g., order confirmations, shipping updates, exclusive offers, and new product announcements) from DUALFORCES LLC at the mobile number you provided. Consent is not a condition of purchase.

Message Frequency

Message frequency varies. You may receive up to 5 messages per month depending on your account activity and the promotions currently available.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your messaging and data plan.

How to Opt Out

You can cancel your SMS subscription at any time. Text STOP to opt out. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.

Customer Support

Text HELP for help. You can also contact us directly at shop@dualforces.com or visit dualforces.com for customer support.

Supported Carriers

Our SMS program is available on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.

Privacy

We respect your privacy. Information collected through our SMS program (including your phone number) will be used solely to deliver the messaging service and will not be shared with third parties for purposes unrelated to delivering the messaging service. Please review our full Privacy Policy for more information.

Changes to These Terms

DUALFORCES LLC reserves the right to update or modify these SMS Terms of Service at any time. Continued participation in the SMS program following any changes constitutes your acceptance of the revised terms.

Sign-Up Disclosure

By providing your phone number and submitting the sign-up form, you agree to receive recurring automated promotional and transactional text messages (including sales, cart reminders, order confirmations, and shipping updates) from DUALFORCES LLC at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Text STOP to opt out. Text HELP for help.

View our Privacy Policy and Terms of Service.